$9.95 flat rate for anywhere in Australia
Spent $50 or more? It's on the house, we will ship it for free.
A flat rate of $25 AUD for all international orders.
4-10 business days, within Australia
International Shipping - Depending on your location shipping from Australia can take between 2-3 weeks. Due to the ever changing Covid situation there may be times where international shipping has been suspended. You can check the delivery status of your country here. We recommend you do this prior to making a purchase.
Tracking will be provided for all orders, so you know where our be-hinds are at all times.
My parcel is late
Check your orders ETA via your tracking details.This is where you’ll be updated on the parcel’s movements and if there’s been any issues.
If it has been over 2 business days since the delivery estimate you can launch an investigation via your tracking page, or contact us and we can help do this for you.
Once the investigation has been lodged keep an eye on your tracking page for real-time updates. You don’t need to do anything else – we’ll have the results of the investigation back to you within 7-10 business days. Once the status of the package has been determined we will work with you to make sure you receive your order as soon as possible.
Things you need to know?
We like relaxing on weekends and public holidays. So your order will be dispatched the following business day.
If a delivery is returned to us by the courier for no fault of our own, the customer will need to pay re-shipping costs. For example, if you entered the incorrect address or if the customer failed to pick up the order from the collection location in due time after a card is left by the courier.
We will endeavour to ensure goods are delivered to you within the timeframes outlined for Standard delivery, however we will not be liable for late delivery by Australia Post or Couriers Please. Late delivery does not entitle you to cancel the purchase. Butt Naked's obligations in relation to delivery end when goods are collected by Australia Post or Couriers Please for delivery to your nominated delivery point.
All orders are sent via Australia Post or Couriers Please